Institute of PAs & Secretaries (IPAS)

Certified Medical Assistants Certificate (CMA1)


Description
This distance learning Certified Medical Assistants (CMA) Certificate course provides relevant, comprehensive instruction on the key administrative duties of a medical secretary or medical assistant. Delivered exclusively online, learners of this course will benefit from:

• Fast track your career as a medical secretary
• Become a medical secretary professional in months not years!
• A relevant comprehensive, practical and application-based curriculum
• Self-paced study - study whenever, wherever are
• Free up valuable time, don’t waste time and money travelling to classes
• No assignment deadlines
• Online tutor support
• Online discussions and group support

Suitability - Who is it for?

The CMA course is designed for individuals who wish to acquire the refined skills required of a medical secretary or medical assistant.

If you imagine yourself in the challenging and often exciting world of medicine, possess good customer service skills and a keen interest in health and medicine, the rewarded career path as a medical secretary or medical assistant can be the career path for you.

Its available as a Certificate, Diploma and Advanced Diploma level course.

Certificate Level:
Suitable for basic entry level positions this level represents a basic level of operational knowledge with general knowledge.

Diploma Level:
Suitable for those with personal responsibility and autonomy (semi-independence) in performing technical operations or organising others in the workplace.

Advanced Diploma:
Suitable for those expect to be involved in significant judgments, planning, and leadership/guidance functions related to workplace products, services, operations or procedures.

Prerequisites

There are NO previous work or education requirements for entry into any course level. Participants may enrol directly into the diploma or advanced diploma levels without completing lower ranked qualifications. Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.

Accreditation and recognition

This CMA course is recognised and accredited by the Training Qualifications Certification Board (TQCB). Our courses are unique as they take a practical approach, they are written and tutored by industry professionals and will fast-track you into a new career of your choice.

Various government departments and businesses have enrolled their staff with us for further training and development and is a strong indicator of acceptance and recognition by employers and industry.

On Completion

On successful completion of this course, delegates will receive:
• A certificate which recognises successful completion of the course as a medical secretary or medical assistant.
• Transcripts indicating units completed

Career Prospects

There is a bright future for qualified medical secretaries as employment opportunities continue to increase. Hospitals, clinics, and medical centres all need medical secretaries to function efficiently and provide the services expected of them by their patients. From administrative and accounting tasks to managing patients, medical secretaries and assistants have crucial roles to perform.

If you imagine yourself in the challenging and often exciting world of medicine, possess good customer service skills and a keen interest in health and medicine, the rewarded career path as a Medical Secretary can be the career path for you.

Medical secretaries are essential staff members of all hospitals and medical centres. The job description of medical secretaries includes a wide range of important tasks such as administrative, front office and clinical. Some of the most important administrative duties assigned to medical secretaries are scheduling appointments, billing, managing patients and taking care of coding for insurance. Simply put, medical assistants are crucial in assisting doctors in helping their patients.
Content
  • Module 1 - Medical Assistant Skills
  • Unit 1: Introduction to Medical Assisting
  • Introduction to Medical Assisting
  • Introduction to Medical Assisting - Practice Exercise
  • Unit 2: Business Communication
  • Communication Concepts
  • Perception
  • Listening
  • Nonverbal Communication
  • Conflict Resolution
  • Emotional Intelligence
  • Effective Oral Presentations
  • Using Visual Aids
  • Gathering Information
  • Collecting primary data using questionnaires
  • Primary Research Information Interviews
  • Interviewing Skills
  • Unit 3: Customer Service in Healthcare
  • Customer Service in Healthcare
  • Assignment 1 - Module 1: Medical Assistant Skills
  • Assignment 1 - Module 1: Medical Assistant Skills
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever