Institute of PAs & Secretaries (IPAS)

Certified Executive Assistants Certificate (CEA1)

This distance learning Certified Executive Assistants (CEA) Certificate course provides relevant, comprehensive instruction on the key administrative duties of an executive secretary. Delivered exclusively online, learners of this course will benefit from:

• A relevant comprehensive, practical and application-based curriculum
• Self-paced study - study whenever, wherever
• No assignment deadlines
• Online tutor support
• Online discussions and group support

Suitability - Who is it for??

The CEA course is designed for individuals who wish to acquire the refined skills required of an executive secretary or personal assistant.

Its available as a Certificate, Diploma and Advanced Diploma level course.

Certificate Level:
Suitable for basic entry level positions this level represents a basic level of operational knowledge with general knowledge.

Diploma Level:
Suitable for those with personal responsibility and autonomy (semi-independence) in performing technical operations or organising others in the workplace.

Advanced Diploma:
Suitable for those expect to be involved in significant judgments, planning, and leadership/guidance functions related to workplace products, services, operations or procedures.


There are NO previous work or education requirements for entry into any course level. Participants may enrol directly into the diploma or advanced diploma levels without completing lower ranked qualifications. Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.

Accreditation and recognition

This CEA course is recognised and accredited by the Training Qualifications Certification Board (TQCB). Our courses are unique as they take a practical approach, they are written and tutored by industry professionals and will fast-track you into a new career of your choice.

Various government departments and businesses have enrolled their staff with us for further training and development and is a strong indicator of acceptance and recognition by employers and industry.

On Completion

On successful completion of this course, delegates will receive:
• A certificate which recognises successful completion of the course as a Executive assistant or secretary
• Transcripts indicating units completed

Career Prospects

An executive secretary or personal assistant is an integral part of a management team, and we find that many of our graduates move into management roles in the years after they leave the institute.

Your training will prepare you for roles in small or large organizations in all industry sectors. This extensive training course will equip you with the skills and qualifications to gain employment in a variety of positions including:

• Personal Assistant
• Executive Assistant
• Executive Secretary
• Receptionist
• Administration Assistant
• Office Manager & Bookkeeping Assistant.
  • Module 1: Administrative Office Procedures (8 Units)
  • Unit 1: Introduction to Office Management & Procedures
  • Introduction to Office Management Procedures
  • Unit 2: Business Communication
  • Communication Concepts
  • Perception
  • Listening
  • Nonverbal Communication
  • Conflict Resolution
  • Emotional Intelligence
  • Effective Oral Presentations
  • Using Visual Aids
  • Gathering Information
  • Collecting primary data using questionnaires
  • Primary Research Information Interviews
  • Interviewing Skills
  • Unit 3: Office Organisation
  • Office Organisation
  • Unit 4: Office Layout
  • Office Layout
  • Unit 5: Office Services
  • Office Services
  • Unit 6: Work Flow in Office
  • Work Flow in Office
  • Unit 7: Office Environment
  • Office Environment
  • Unit 8: Filing and Indexing
  • Filing and Indexing
  • ASSIGNMENT 1: Administrative Office Procedures
  • Assignment 1: Administrative Office Procedures
  • Assessment Test - Module 1: Administrative Office Procedures 25d
  • Assessment Test - Module 1: Administrative Office Procedures
  • Module 2: Office Administration
  • UNIT 1: Introduction to Office Administration
  • Introduction to Office Administration
  • Unit 2: Business Meetings and Minute Taking
  • Business Meetings and Minute Taking
  • Meeting terminology
  • UNIT 3: Diary Management
  • Diary Management
  • UNIT 4: Business Events
  • Business Events
  • UNIT 5: Petty Cash Management
  • Petty Cash Management
  • ASSIGNMENT 2: Office Administration
  • Assignment 2 - Office Administration
  • Assessment Test - Module 2: Office Administration
  • Assessment Test - Module 2: Office Administration
  • MODULE 3: IT Skills – Microsoft Office
  • UNIT 1: Office automation
  • Introduction to IT and Office Automation
  • Assignment 3A: IT Skills - Microsoft Office
  • Introduction to MS-Office
  • Microsoft Word
  • Introduction to Microsoft Word
  • Microsoft Word Basics
  • Simple Instructions for using Microsoft Word
  • Microsoft Word 2019
  • Microsoft Excel 2019
  • Microsoft Powerpoint
  • Microsoft PowerPoint 2019
  • Microsoft Outlook
  • Microsoft Outlook 2019
  • Essential MS Access
  • Internet Basics
  • Assignment 3B - IT Skills - Micrsoft Office
  • Assignment 3B - IT Skills - Micrsoft Office
  • Assessment Test - Module 3: IT Skills - Microsft Office
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever